Our Guarantee

Clear, confident policy language that protects your investment

Quality Guarantee

Every product sourced through The Noble network comes with our comprehensive quality guarantee. We stand behind the authenticity, materials, and craftsmanship of every piece.

Our Promise:

  • 100% authentic products manufactured by original luxury brand facilities
  • Materials and construction meet documented brand specifications
  • Complete transparency about any cosmetic variations or imperfections
  • Detailed documentation and photography provided before acquisition

Returns & Replacement Policy

30-Day Window

Full replacement or return available within 30 days of delivery if any piece fails to meet our documented quality standards. No questions asked.

Quality Standards

If materials, construction, or condition differ from our documentation, we'll immediately arrange replacement or full refund including return shipping.

Simple Process

Contact us via Discord or Instagram with photos and description. We'll review within 24 hours and arrange immediate resolution.

Return Shipping

We cover all return shipping costs for quality-related returns. Secure, insured shipping labels provided immediately upon approval.

Return Conditions

To ensure fairness for all network members, returns must meet the following conditions:

  • Item must be in original condition with all tags, packaging, and documentation
  • No signs of wear, use, or alteration
  • Return initiated within 30 days of delivery confirmation
  • Original proof of acquisition provided

Non-Returnable Scenarios:

  • Cosmetic variations that were documented and disclosed before acquisition
  • Damage occurring after delivery due to misuse or improper care
  • Items that have been worn, altered, or modified in any way
  • Returns initiated after the 30-day window

Lifetime Support

Beyond our 30-day return window, we remain committed to supporting your acquisition:

Authentication Documentation

We maintain permanent records of all sourcing documentation, available upon request for insurance or resale purposes.

Care Guidance

Ongoing support for proper care, maintenance, and preservation of your luxury essentials.

Repair Referrals

Connections to trusted repair specialists for any future maintenance or restoration needs.

Resale Assistance

Guidance on resale value and authentication documentation if you choose to sell in the future.

Questions About Our Guarantee?

We're here to provide clarity and confidence. Contact us directly for any questions about our guarantee or return policy.

Contact Us